Frequently Asked

FAQ's Advantages or benefits of the topic to help users understand why it's important or valuable.

How do I go online and start receiving ride requests?

Open the app, toggle the Online/Offline button to "Online," and you will start receiving ride requests from nearby customers.

How do I accept or reject a ride?

When a request comes in, you will see pickup details and fare. Tap Accept to confirm or Reject if you cannot take the ride.

What happens if I miss a ride request?

If you don’t respond within the given time, the request will automatically be assigned to another driver.

How do I go online to start receiving orders?

Open the app and tap the “Go Online” button. You will start receiving delivery requests.

Can I reject an order?

Yes, you can reject an order if you are unable to deliver. However, frequent rejections may affect your ratings.

Can I update my product prices or stock anytime?

Yes, you can update product prices, stock levels, and availability anytime from the “Inventory” section.

What happens if I miss an order?

If you don’t accept an order within the time limit, it will be reassigned to another vendor, and your order acceptance rate may be affected.

How do I book a ride?

You can book a ride by entering your pickup and drop location, selecting your preferred vehicle type, and confirming the booking.

How do I track my driver?

After booking, you can see your driver’s real-time location and estimated arrival time on the map inside the app.

How do I cancel a ride?

You can cancel your ride from the trip details screen before the driver arrives. Cancellation charges may apply.